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Returns and Exchanges

We want you to be completely satisfied with your purchase so our returns and exchange policy has been designed to be as comfortable and pleasant as wearing our shoes! If you need a bigger or a smaller size, or colour is not to your liking, you can return or exchange any full priced item that is unworn and in its original condition within 14 days of order receipt to receive a full refund or exchange to another product.       BEFORE YOU RETURN OR EXCHANGE • Make sure the product is not worn • Make sure it is able to be returned in its original Mishey box or packaging. • Make sure protective film on sole of shoes is not removed. • Email our customer service with your purchase details and reason for return on info@mishey.com.au, our customer service will email you a number to give to Australia Post when you go to postoffice. (PLEASE NOTE "FREE RETURN" IS VALID FOR ONE TIME RETURN ONLY), • Make sure returns are registered post as we can not be held responsible for lost products. Mail returns to Mishey Australia Unit 1, 113 Elgar Rd Derrimut 3030 Melbourne, Victoria